At Prakatha, we aim to deliver exceptional quality and design in men’s ethnic wear. If you are not fully satisfied with your purchase, we’re here to help.

Returns

1. Timeframe:
   
   Returns are accepted within 7 days of receiving your order.
   
   

2. Eligibility:
   
   

• The product must be unused, unwashed, and in its original condition.

• Tags and packaging should be intact.

• Items purchased during discounts, sales, or promotions are not eligible for return.
  
  

3. Procedure:
   
   

• Email us at hello@prakatha.com or call 7044366592 with your order number and reason for return.

• Upon approval, you will receive details on how to return the item.
  
  

4. Shipping Costs:
   
   

• Customers are responsible for return shipping costs unless the product is defective or damaged.
  
  

5. Refunds:
   
   

• Refunds are processed within 7-10 business days after the item is received and inspected.

• Shipping charges, if any, are non-refundable.
  
  

Exchange

1. Exchanges are accepted within 7 days of receiving the product.
   
   

2. You can exchange for a different size or product, subject to availability.
   
   

3. If your desired product is unavailable, you may request a refund or store credit.
   
   

4. Exchange shipping charges may apply.
   
   

Non-Returnable Items:

• Custom-made or altered garments.
  
  

• Products purchased during sales or promotions.
  
  

• Items with visible signs of wear, wash, or damage.
  
  

For further assistance, please contact us at hello@prakatha.com or 7044366592.